1. Introduction
Role performance is a system that explains facts about how individuals learn to perform their roles. The performing part includes values, attitudes, behaviour and norms of an individual regarding others’ relations within a functional context inside a social system. The professional role is a function of different levels of experience, which is education related to a group. Values and norms of socialisation are a conceptual change of behaviour and an individual’s state that starts from the conditions in the environment and leads to the person’s ability to participate in a social system. This explores the professional role as a function of some factors of several types of socialisation. This includes groups of reference, activities related to the development of the healthcare profession, setting of practice, the position of nursing, achievement regarding education, socioeconomic status, and age.
Being a health worker is more than a business series of skills and activities. This socialisation process works in internalisation and the development of professional identity. Socialisation in a profession is the purpose of increasing the understanding of professional requirements. This is done to balance the required demands of healthcare, the ability to take care of responsibilities. Interacting with students, professors, colleagues, and others in health care sets a professional, mature, respectful manner. (Pomona College, 2016)
2. Behavioural Factors
This includes displaying communication and empathic behaviours while interacting with their family members and patients. Equally, it is helping others and working in the environment of teams, behaviours engagement that brings benefit to that team. Understanding and demonstration of medical skills and knowledge are appropriate to students of medicine. Many factors contribute to personality development e,.g. the display of those actions that entail motivation and conscientious and leadership exhibition. It also includes displaying honesty, personal responsibility, and integrity followed by adhering to informal and formal norms and ethical medical codes and responding to the behaviour of others that are unethical. Healthcare involves nursing’s professional identity and belonging that contributes to socialisation relevant to healthcare professionals.
3. Personal Qualities of a Health Care Worker
There can be three-dimensional qualities of a person working for a module of a health care worker. This covers characteristics of personality and skills of personal management. The individual factors of a worker in the healthcare profession include traits that are related to appearance.
Presenting a clean and pleasant appearance, well-fitted clothes and grooming increase both an individual’s personality confidence and get the patient’s confidence in our abilities. Good health is critical; it covers regular physical activities, a good nutritious diet, adequately taken sleep, management of stress, reasonable and acceptable posture, and avoiding harmful and unskilled substances. (Applied Educational Systems Inc., 2015)
Workers in health care need to take care to fulfil and to follow the relevant guidelines. They need to have a clean, neat and decent appearance. There are some requirements regarding their dress that may change by their facility. Equally, most of the healthcare workers must carry on some basic official principles that include regular clean clothing and uniforms. They should wear clean, comfortable, and supportive footwear. Everyone must take care of personal hygiene because these workers usually have close contact with their health patients. As a result, some practices of hygiene are essential. Preventing odour and cleaning the teeth well, combing hair, and keeping the nails of fingers clean are some issues related to hygiene critically. The health care workers essentially need to get aware of all these. Some other traits for health care workers which are excessively desirable include the following mindsets:
- Maintenance of a positive attitude
- Better following of healthcare rules
- Effective communication with the patients and other colleagues
- Appropriate interaction with their environment
- Personal and professional growth
Some certain traits of personality are essential for working in the medical field. They are crucial signs and indicators about the person having a better and positive chance of succeeding in healthcare and the school of medicine as a medical professional. One spends much time working with other individuals and people who are known to have a habit of socialising. Having a flexible and polished personality is very useful in the medical profession. These workers need to adapt to situations altering rapidly. (Pomona College, 2016)
Having a caring attitude for patients is regarded as an essential aspect of personality for those jobs related to the field of medicine. It is equally vital in positions that require direct physical contact with patients. The act of care for others and expressing one’s sympathy means that a person is kindhearted. Some areas of medical professionals like physicians and nurses have dealings with the patients who have been injured. Patients are in the most vulnerable state. They need to have a caretaker who is compassionate, reassuring and comforting.
4. Value and Norms
Patience
When working with suffered patients and their families, medical professionals need to exhibit an excellent level of patience. The health workers who are paediatricians need to show high patience with the uncooperative children and their over-controlling parents. Both nursing staff and doctors need to take extra care and remain patient with any person who feels fear from receiving their medical treatments. If a healthcare officer or a medical professional has patience, it helps them continue to provide care with quality even if they face hectic or stressful situations.
Emotional Stability
There is another norm known as stability of emotions which is energetic and vital for those who pursue their careers in healthcare or directly in the medical field. The job of working in the area of medicine is very stressful. In order to go through these stresses healthily and adequately, the medical officers and other professionals need to be stable emotionally. A strain that is in abundance proves itself a primary reason for the collapse. Only those who are stable in their emotions can cope with the sufferings of humans and with emergency situations. These professionals face and come across such cases on a daily basis. (Simone, 2015)
Communication
A wide person who works in the healthcare and profession of medicine involves communicating with people. The supervising officials are required to communicate with the staff effectively. Professionals have to interact with each other and with their patients. Usually, patients have to share with a health care representative to convey their medical conditions, some signs of treatment available to them, and the instructions for taking their medications. Those health professionals who mainly work with patients efficiently provide care to their patients. They also maintain a degree of emotional control with them.
Balance of Delicacy
The health care professionals who cannot come up with this balance of delicacy are demanding in dealing with those who are suffering and encounter them at their work. There is a critical element of humanity in the health care sector. Usually, we think that medications, surgery, and machines save and provide life support services in the various health care systems. It is the relationships that caregivers, doctors, and nurses forge for their patients. It is one known tool that is strong in the therapeutic side of healthcare. ( USA TODAY, 2008)
Services
In the present age, patients inquire about their health. They are eager to know about health conditions and medical reports. Mostly, the patients do not take them as recipients of health care. Promptly, they want their partners in the healthcare process. Patients want to take the best care facilities available to them. Health-care professionals who are involved in patient care directly need to educate about their conditions. They must apply the patients in decision making. These professionals don’t involve themselves in providing services like administration. They keep on their help for them and work for the patient care and services. These are the professionals who take care of different aspects of quality like health statistics, issues regarding clinic and finances. (Education, 2016)
Stress Management
Professionals from health care heavily suffer from their high graph of burning out. Every job produces surrender against stress. But, it is also a fact that personality traits also place a person at high risk. Those people who can manage stress incline towards success in the healthcare industry. A key to managing stress is to say “NO” to overworked and unreasonable demands.
Flexibility
The industry in health care is emerging where the condition of work changes at a fast pace. Some professionals having jobs related to the care of patients are to take their extra responsibilities. As health care is concerned, employees are in short supply. Workers are required not only to perform their jobs, but they take care of additional duties. An exemplary healthcare professional makes the changing nature of this industrial work for its advantages. Now they do not use some old previous problem methods, but they deal with it creatively.
5. Professional Demand
Professionals in health care options to work in diversified shifts and settings. If we look at the pharmaceutical industry, the pharmacies in the community are the durable settings where the pharmacists finely operate. They provide services for health care at homes, organisations which provide care managed services, pharmaceutical companies involved in research, agencies of health, emerging businesses and higher education. Their work hours vary with the change in settings. Many health facilities remain open twenty-four hours a day. Their employees work in flexible shifts that means weekend and evening hours.
Advances
Other relevant changes in the industry are those which involve advances in technology. It aims at improvement in medical care and efficiency of operating at an overall level. Their advances are practical at that time when employees become able, and they are willing to adopt new and advancements.
6. Recommendations
It is a fact that it takes about twenty seconds to four minutes to form an impact or impression about a person properly. This impression is formed from the appearance of a person. (PRINCIPLES OF HEALTH SCIENCE, 2016) A healthy appearance also counts a lot. Some factors nearly contribute to the arrival of health like rest, diet, exercise, firm and good posture. One also needs to avoid substances that are hazardous such as drugs, tobacco, and alcohol. In the same manner, efforts should be made to look and present an appearance that is highly professional by obeying some standards:
- Most of the facilities and some state laws require a photo or name identification to be hung or worn during duty hours. These should be neat, well-fitting, clean, and free from untidy wrinkles.
- Shoes of professionals need to be comfortable in the workplace. Generally, they must not be open from the toe. Workers must wear fine shoes with socks.
- They need to take care of their nails. It should be kept clean and short and avoid the transfer of germs and injure the patients. Some facilities restrict the usage of artificial nails and nail polish that is dark.
- The hair of a healthcare worker should be kept clean and neat. Hair that is long should be pinned up at the back to avoid at the time of contact with the patient.
- Personal hygiene is paramount at close contact with co-workers and patients and for the workers for health care. They avoid the usage of solid perfumes, aftershaves, hair products, and colognes.
- The jewellery of a care worker should be minimal; it may cause injury and disturbance. Jewellery is not allowed in a lot of facilities. Also, excess jewellery detracts others attention from the appearance of a healthcare profession. In the same manner, unnatural and excessive make-up needs to be avoided. (PRINCIPLES OF HEALTH SCIENCE, 2016)
The health care worker values and norms meant to incorporate some attitudes and characteristics into their personality to succeed in the healthcare profession. These social values and norms are empathy, dependability, honesty, patience, willingness to learn, enthusiasm, acceptance of criticism, tact, self-motivation, discretion, responsibility, team player and competence. Different professionals in health care with varying levels of training, education and experience work altogether to benefit a patient. Having a quality of interpersonal skills and good communication is equally essential for the whole team to function optimally. If a team properly performs its function, its members must know his role and each other’s roles.
References
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Applied Educational Systems Inc., 2015. Personal Qualities of a Health Care Worker: Part I. [Online]
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Pomona College, 2016. Characteristics of the Successful Healthcare Professional. [Online]
Available at: https://www.pomona.edu/administration/pre-health/prepare/characteristics
[Accessed 22 November 2016].
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Simone, S. D., 2015. American International Journal of Contemporary Research. Expectancy Value Theory: Motivating Healthcare Workers, 5(2), p. 23.
