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Understanding Travel and Tourism. Module code: UTT03016

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Accommodation :

According to Shanklin (1993), Accommodation refers to the rooms or a group of rooms and buildings where people want or stay for a specified time or live.


Self-catering (holiday cottage)

Bed and breakfast 

Camping caravanning 


Uk hotels provide many multi-level services to their clients, both residents and foreigners. Because of its hotel facilities, people worldwide travel here or stay here for an extended vacation. Uk’s hotel provides facilities and conference rooms, internet hookups, restaurants, bar facilities, etc.

Self-catering (holiday cottage):

In the UK, most self-catering are rented for a week through shorter rentals in lower sessions. Uk rated their self-catering from 1 to 5 stars. Cater brothers, centre perks the UK are the top-rated self-catering.

Bed and breakfast:

It does not provide facilities like hotels, only breakfast or lunch, or that for the UK’s people (Barnes, 1977). It is available all over the UK with cheap rentals.

Camping caravanning: 

It is available in the UK for travellers or campers. The British graded holiday parks scheme rates parks.








Attractions draw the visitors’ minds by providing interesting things (Junginger and Faust, 2016).

London eye

Tower bridge

Big Ben 

British Museum

London eye:

It is situated in Westminster Bridge Road in London. 135 metres is the height that Arup engineer built at the cost of 70 million pounds.

Tower Bridge:

Tower Bridge is followed by the Queen Elizabeth II bridge, one of the tourist monuments (Tinsley and Lynch, 2001). The length of the monument is 244 metres.

Big Ben:

It is situated in the west minister, London. It is like a tower having a height of 96 metres, and the architect of the monument is Augustus Pugin.

British museum:

One of the oldest form monuments in the UK about 264 years ago was established in 1753. The monument is situated in Great Russell Street, London. The area of the museum is 80700 sq. ft. 








According to Trevelyan (1952), things done by the people or by the group of people.

Eating and drinking

Sightseeing and culture

Social activity

Eating and  drinking:

The UK’s people do this activity in the evenings or weekends. Uk’s people like bars, restaurants and pubs to enjoy it.

Sightseeing and culture:

Uk’s people choose culture and an entertainment option as the place is vested with many cultural places.

Social activity:

People of the UK like most voluntary services such as several clubs and hubs or social centres and community clubs (Hassanien, Clarke and Dale, 2011). 

The research found that most retired people take part in those types of activities.








Describes how it is easy for tourists to travel the city (Hassanien, Clarke and Dale, 2011). 





London Heathrow is the UK largest international airport that handles more than 75 million passengers a year.


Uk is well known for its excellent train services. UK train service covers around 15799 K.M.


Bus facilities are not as similar as trains in the UK. Around 5.2 billion bus journeys in the UK from 1990 to 2014. 







According to Murthy (2008), it refers to the necessary things to live comfortably, such as swimming pools.

Health care

Swimming pool

Shopping centres

Health care:

The UK provides health care services publicly by NHS or National Health Services.

Swimming pool:

Aberdeen, Bangor Aurora, Cardiff International, John Charles etc., are the top well known UK swimming pools that length around 50 metres.

Shopping centres:

Gateshead, Trafford, Stratford etc., are the top-ranked shopping malls in the UK with about 40 million annual visitors each.


Most travel and tourism sectors depend on the growth of the perfect coordination of the public, private and voluntary sector. Mostly, the private and public sector plays a vital role in forming change in this sector.

Private sector:

The sector that is wholly intended by the private individuals, enterprises and groups that are profit-based, also not controlled by the state. Here, they have to run with some central rules and regulations, but the related firm or industry takes the policy to run the firm or restaurant successfully (Tinsley and Lynch, 2001).

Public sector:

The state rules wholly intend the sector, regulations and own policy that does not fully profit motive; instead, it benefits the country and peoples living in the state (Light, 1999). The most prominent example of the sector is the military and police service, public roads, bridges, canals, water supply, electricity, gas, education, telecommunications, medical, etc.

Voluntary sector:

The voluntary sector wholly intended for social welfare but not for a profit-making motive. This sector is mostly for voluntary services, maybe by some government personnel or general personnel.

Roles of UK based organisations in each sector in the hospitality and tourism sector:

Private sectors:

The UK based Airways named ‘British Airways’ is well known for its participation in the economic growth and its excellent services. British Airways is regarded as the largest airline service provider in the UK. This sector heavily flourishes tourism and hospitality as it adds massive revenue for the UK. In the last 3 years, it has made revenue of more than 1500 pounds. Besides adding revenue, it also affects macroeconomic factors and travel sectors (Junginger and Faust, 2016).

Public sectors:

The organisation ‘Museum’ is well-flourished and bearing importance for its different services in the tourism sector such as artistic, scientific, regional benefits, historical and so on. The organisation includes many museums such as art museums, science museums, war museums, natural beauty museums, etc. People of both home and abroad can know the vast area of the tourism sector if they visit the Museum. 

Voluntary sector:

According to Trevelyan (1952), ‘Tourism concern’ is an organisation that takes participation in voluntary services for the travel and tourism sector. It is a non-governmental tourism based organisation based in the UK. The organisation’s primary purpose is to understand the impact of tourism on the state environment and the domestic community. 



Developing a hotel is rewarding and an excellent means of taking participation in the travel and tourism sector. The travel tourism sector’s growth mainly depends on the superb service making hotels as it is known that a foreign traveller mostly depends on the hotel facilities (Junginger and Faust, 2016). So, it is crucial to develop a hotel with the changing demand of home and abroad peoples. To establish a hotel plan, a hotel has to go through some stages that are below.

Step-01: site selection: site selection refers to finding the best city or town that will be favourable to the clients. Planning a hotel development in such a place will financially facilitate the clients’ transport conditions at a lower cost. Before selecting the site, consider the challenges that have to be faced with competitors and the local rules and regulations.   Such as I am considering developing a new hotel in London named Melia White House. I choose the location because of its transportation facilities and relative rules and regulations that will help to cope with the situation. 

Step-02: obtaining financing: Financing is the most critical point in developing a new resort. It is quite possible to have arranged the finance for the hotel business because of its lower potentiality at an earlier stage. It is rare to have set enough capital (Tinsley and Lynch, 2001). For accurate financing, as a financier, I have to search for the source of financing and utilise the funds in the best way. For this, I choose to collect the funds from both private and external sources. As external sources, loans from banks and financial institutions for both short and long will have priories.

Step-03: resource distribution planning:  portfolio management should be in a way that will ensure the effective distribution of the funds in a different hotel section.  Most importance will be done on the promotional activity and in the service technology sectors as it is a service-based job in which success depends on the service performance. 

Source: The chart shows the steps of hotel development steps (Tinsley and Lynch, 2001).

Step-04:  brand and market initiatives: according to Shanklin (1993), after collecting finance, the most critical thinking is the brand and marketing activities. This stage defines the potentiality of success in the tourism business area. I will use some lip-reading, television advertising, magazine advertisements, and promotional functions. Some advanced digital services than that of other hotels will help to have a brand image of tourism.

Step-05: employee training: With time, there may have changed in the technology and services. I will train the employee with all technological systems and the effective way of providing services to the clients. Quick response to the clients from first to last will have priority at this level.

Step-06: Controlling: controlling is the main point that will be taken by the top level of management of my hotel. Effective management makes it possible to coordinate all the departments of the hotel.












Barnes, E. (1977). The Integration of Marketing/Distribution and Hospitality/RecreationCareer Exploration Curriculum into Selected Career Exploration Classes,Spring, 1977. Publications Unit.

Hassanien, A., Clarke, A. and Dale, C. (2011). Hospitality business development. Amsterdam: Butterworth-Heinemann/Elsevier.

Junginger, S. and Faust, J. (2016). Designing business and management. 1st ed. London: Bloomsbury Academic.

Light, P. (1999). The new public service. 3rd ed. Washington, D.C.: Brookings Institution Press.

Murthy, E. (2008). Management of tourism & hospitality industry. 1st ed. Jaipur, India: ABD Publishers.

Shanklin, C. (1993). Ecology Age: Implications for the Hospitality and Tourism Industry. Hospitality Research Journal, [online] 17(1), pp.219-229. Available at: [Accessed 26 Jul. 2017].

Tinsley, R. and Lynch, P. (2001). Small tourism business networks and destination development. International Journal of Hospitality Management, [online] 20(4), pp.367-378. Available at: [Accessed 26 Jul. 2017].

Trevelyan, J. (1952). Voluntary service and the state. London: Published by George Barber for the National Council of Social Service and King Edward’s Hospital Fund for London.



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